Instead of thumbing through hundred-page guideline packets, or calling underwriters during business hours for answers, we’ve taken all the brainpower of our best experts and put them into a search tool that provides clarity in seconds, 24/7, 365. Think of it like having an underwriter at your fingertips at all times. One of our powerful tools at QLMS is “The Answer.” It’s a multi-million-dollar technology platform we give our partners, for free. I think technology and expertise are most key as borrowers and Realtors are looking for speed and reliability. HW: What do you consider to be the secret sauce you can give brokers who partner with you?ĪN: This industry is more competitive than ever. By August 1st of this year, the program now stands at 320 partners.
When Pinnacle launched last summer, it had 28 partners. These partners have first access to the newest and most innovative tools, resources, expertise and marketing to help them grow their mortgage business. Can you elaborate on how you support your partners?ĪN:One of the things we’re very excited about is our Pinnacle Program, which was launched in July 2018 as an exclusive program for our top partners. HW: You mentioned providing technology and other services. They are also taking advantage of our industry-leading pricing and the high-level service we provide.īecause of all of this, we’ve seen a 230% year-over-year increase in loan volume when comparing Q2 2018 to the Q2 of 2019. We’ve doubled the number of partners in the last year, growing from 2,500 to over 5,200.
Our process is clearly one that our partners appreciate, and it’s gaining serious momentum in this space. With our help, loan originators can close more loans with less overhead, and differentiate themselves from their competition. QLMS partners with brokers, credit unions and regional banks to provide them access to our award-winning technology and processes so they can focus on building and maintaining the relationships with their clients. However, there’s also a big segment of the market that prefers face-to-face contact or local lenders. HousingWire: Why does QLMS partner with brokers and what have the results been from these relationships?Īustin Niemiec:Quicken Loans works with a lot of people who want to get their mortgage online or over the phone, and they do a great job of helping those folks. HousingWire sat down with Austin Niemiec, executive vice president of Quicken Loans Mortgage Services, to discuss the secret to the company’s success, the state of the mortgage industry and how mortgage brokers can benefit from utilizing technology to maximize efficiency and grow their business.
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